Frequently Asked Questions
Does The Eumundi Trading Co have a physical store?
No. The Eumundi Trading Co is an online-only retailer and does not operate a public shopfront or showroom. Local order collection may occasionally be arranged by appointment after an order has been placed. Our warehouse is not open for browsing or walk-in purchases.
Can I collect my order?
Customer collection may be arranged with prior notice. Please email us at sales@theeumunditradingco.com.au before confirming your order.
Do you offer free shipping?
Yes! We offer free shipping on all Australian orders over $50. Shipping options and costs for orders under $50 are shown at checkout.
Do you ship internationally?
Yes! We ship to most countries around the world. Spend AUD$150 to receive free shipping on international orders.
How long will my order take to arrive?
Orders are dispatched using the shipping options shown at checkout. Delivery times vary depending on your location within Australia. You'll receive a tracking notification once your order has been shipped.
What is your returns policy?
We want you to love your purchase. If you're not completely satisfied, please contact us at sales@theeumunditradingco.com.au within 14 days of receiving your order and we'll do our best to help.
Are your products suitable as gifts?
Absolutely! Our homewares, kitchenware, and garden pieces make beautiful gifts. Many of our products can be purchased as gift sets, and we offer gift-ready packaging on selected items.
Where are your products sourced from?
We curate a range of farmhouse-inspired homewares and gifts with a focus on quality and style from around the world. Our collection is inspired by the warmth and charm of modern farmhouse living.
Will you stock my product?
We are always on the lookout for new products, particularly handmade or handcrafted here in Australia. Contact us via our contact page with a link to your website and we will be in touch.
How do I get in touch?
We'd love to hear from you! Email us at sales@theeumunditradingco.com.au and we'll get back to you as soon as possible.